GENERAL INFORMATION

Health Discount Access MEMBER SERVICES is available 7 days a week to answer any questions or assist you with any issue you may have. We are here to help you:

• Learn about the plan or how to use your card.
• Find a provider or work to get your doctor enrolled as a participating provider.
• Work directly with a provider to answer any questions.
• Update billing information or answer billing questions.
• Send replacement cards.
• Cancel your account, if necessary.
• Change plans.
• Assist in any other way.

We are just a toll-free call away: 800-863-6617

Monday through Friday from 8:00 am to 8:00 pm Central time, and Saturday and Sunday
from 9:00 am to 6:00 pm Central time

PATIENT ADVOCACY

If you have chosen the Premium Plan, our trained Patient Advocates can help you by attempting to negotiate additional savings for many different medical procedures, including surgeries. We can even help find a provider and schedule appointments if you need us to. Let us help you navigate the complicated medical billing processes. Our trained professionals know how to ask for the best
deals for you.

FIND A PROVIDER

Find participating providers nationwide. Locate a provider near you.

24-HOUR NURSE LINE

Anytime day or night, 24 hours a day, 7 days a week, a qualified registered nurse can be reached. Phone number is provided in your Member Guide and on your member ID card.

MAIL ORDER DRUG FORM & PRICE LIST

Use this form to order your prescription drugs by mail.

Use this form to find the cost of your mail order prescriptions.

UPDATE MY BILLING INFORMATION

Login to update your billing information.